To have underground facilities located, excavators and/or homeowners must dial 811 or

1-800-632-4949 or access the Single Address Ticket application. Emailed requests are not accepted.

Hours of Operations:

Monday - Friday 7:00am to 7:00pm open for all
locate requests (excluding holidays) 
Emergency locates run from 7:00pm - 6:59am
Saturday & Sunday  - Emergency locate requests only  
Note: North Carolina 811 is a 24 hours a day,
7 day a week operation.  
Someone is always available to take an emergency locate request. 


Located at: 
2300 W. Meadowview Road, Suite 227, 
Greensboro, NC 27407
Main Office Number: 336-855-5760
Main Office Fax Number: 336-299-1914

Secondary Fax Line: 336-294-3623

First take a look at our new and improved frequently asked questions page

This section covers a wide variety of topics.

Choose which department you would like to contact

If you are unsure simply select "General Questions"