Job posting for

CUSTOMER SERVICE REPRESENTATIVE


NORTH CAROLINA 811, INC.
2300 WEST MEADOWVIEW RD.
SUITE 227 
GREENSBORO, NC 
27407

Essential Functions and Duties:
Customer Service Representatives are expected to project a professional company image through phone interaction with excavators and general public. Duties include answering telephone calls, accurately recording excavation data for underground notification and reading maps.

Hours:
Day, Evening or Night Shifts.  Job may involve overtime, split-shifts and weekends.

Training:
On-site training.

Requirements/Abilities: 
At least one year of customer service experience
Basic Computer and Arithmetic Skills
Clear Verbal Communication Skills
Type at least 35 wpm
Multi task while maintaining integrity and quality service
Memorize, focus and pay attention to detail
Effectively observe, listen and understand.
Learn company specific software applications

Starting Pay:
$10.50 per hour and bilingual CSR's ARE $14.00 per hour with opportunity for rate increase upon completion of 90 days in addition to completion of specific years of service.

Benefits:
Paid Time Off (PTO) earnings upon hire date, paid holidays, company paid medical and dental benefits for employee, short term disability, long term disability, retirement plan, and 401K.

Other:
All other duties, as assigned by a Manager.