We are all a little busy and forgetful at times, but when it comes to locate requests time is extremely important! Locates have to be processed, underground facilities must be located, and crews have to be scheduled before excavating.
So when those busy and forgetful moments occur let RTE come to the rescue! Remote Ticket Entry is a FREE service provided by NC811 which allows the professional excavator to electronically process locate requests from their location through the use of a computer or smart device with an Internet connection. Locate requests submitted via RTE can be processed 24/7, any hour of the day, any day of the week, including weekends and holidays. A locate request number is automatically assigned and transmitted directly to the NC811 member facility operators listed on the locate request. Prior to entering your locate request remotely, each person must participate in an RTE training course which is designed for the professional excavator.
If you have any questions, or need clarification please contact the Remote Ticket Entry department directly by dialing 336-316-0359 Monday thru Friday from 8am to 5pm (EST).