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  • Management Team
  • Staff
  • Business Hours


Tonya Hargraves
 - Administrative Support

Virginia Kanakanui - Administrative Support

Marshall Dean
- Member Services Facilitator

Donna Jones
- Member Services Facilitator

​Jennifer Penland
- Member Services Facilitator

Dana Stamey
- Member Services Facilitator


Chuck Hager
- Member Services, D.I.R.T. Specialist

Steven Moore
 - Media Relations Specialist

Howard Corey
 - Education Liaison

Tami Stout
 - Education Liaison

Brian Morehouse - Education Liaison

Parrish Reddick - Education Liaison 

Daune Ashburn Remote Ticket Entry Technician

Michelle Jones - Remote Ticket Entry Technician

​Stacey Kinlaw - Remote Ticket Entry Technician


Member Services Manager


Remote Ticket Entry Manager


Accounting Manager


IT Manager

louis panzer

Executive Director

Stephanie Brown

Operations Manager

Angela ashburn

Center Operation Manager


Center Operation Manager

Ann Rushing

Education Manager

Hours of Operations:

Monday - Friday 7:00am to 7:00pm open for all
locate requests (excluding holidays) 
Emergency locates run from 7:00pm - 6:59am
Saturday & Sunday  - Emergency locate requests only  
Note: North Carolina 811 is a 24 hours a day,
7 day a week operation.  
Someone is always available to take an emergency locate request. 

Main Office Number: 336-855-5760
Main Office Fax Number: 336-299-1914

Secondary Fax Line: 336-294-3623

OUR mission

To promote damage prevention and safe digging through communication of excavation activities and to educate facility operators, excavators and the general public.


North Carolina 811, is a non-profit organization funded by its member facilities. We take locate information from anyone engaged in excavation activities.  An excavator may include contractors, utilities, and homeowners.  The information about proposed excavation is transmitted to the member facility owners that provide service in the requested excavation area. We have a variety of member facility owners including utilities, municipalities, universities, and homeowner’s associations. Member facilities have three full working days, starting at 11:59 pm the day the notice is given, to mark the locate area requested for their underground utilities or notify the excavator of no conflict in that area.

North Carolina 811 does not identify or locate facilities or utility easements.  North Carolina 811's role is to notify the facility operators of the proposed excavation and to send positive response information.  We also maintain records, as required by the statute.

The 811 service is free of charge to all excavators.  North Carolina 811 also takes requests from those persons who do not plan to excavate but wish to find out what utilities are in a particular area. These types of requests are referred to as Survey/Design locate requests and they require a 10 business day notice.
North Carolina 811 provides a toll free number, 1-800-632-4949, that can be reached from anywhere in the continental United States or you may dial 811 within North Carolina.  North Carolina 811 does not mark utility lines; we do provide an easy communication link between excavators and utility owners.

Who we are