Hours of Operations:
Monday - Friday 7:00am to 7:00pm open for all
locate requests (excluding holidays)
Emergency locates run from 7:00pm - 6:59am
Saturday & Sunday - Emergency locate requests only
Note: North Carolina 811 is a 24 hours a day,
7 day a week operation.
Someone is always available to take an emergency locate request.
Secondary Fax Line: 336-294-3623
This section covers a wide variety of topics.
If you are unsure simply select "General Questions"
To have underground facilities located, excavators and/or homeowners must dial 811 or
1-800-632-4949 or access the Single Address Ticket application. Emailed requests are not accepted.